Online booking without a second vendor

What “included” means on this page

Every product in the table above records online booking as part of the base product or the cheapest paid tier, with a link to the vendor page that says so and the date we checked it. That record is the only thing a product needs to be on the list, so the table holds all fourteen.

Twenty-eight of the 40 products profiled here carry any record at all for online scheduling. Fourteen of those record it as included, four sell it separately, and ten we could not establish from the vendor’s own pages. Those ten are not a no. A product we checked without getting a clear answer and a product we have not reached yet both read as unclear here, and neither reads as a product that lacks the feature.

What the alternative costs

A practice that wants patients booking their own appointments has two routes: software that does it, or software plus a booking tool. Ten add-ons in our registry name online scheduling among the built-ins they are sold to displace, and not one of them publishes a price. So the comparison is a published monthly figure on one side, and a published monthly figure plus a quote you have to ask for on the other.

That is also why the four picks lean on products that publish what they charge. Eight of the fourteen publish a plan price at all, and the picks are drawn from those eight.

The published prices

DentiMax In-Office is the cheapest at $169/month, and it is a Windows in-office product rather than a browser one. The browser-based DentiMax Flow line runs from $499 to $899/month. Ortho2 Edge Cloud is $384/month plus the $6,995 onboarding and conversion fee. iDentalSoft is $395/month per practice, flat. CareStack starts at $829/month for Essentials.

Read the unit on each of those as carefully as the figure. DentiMax and iDentalSoft price per practice. CareStack sets licenses by location and provider. A $169 plan and a $395 plan only become comparable once you know how many locations, providers or practices the vendor is counting, which is what the five-year cost calculator does.

Contract terms worth asking about

CareStack’s standard terms let either party end the agreement at any time, with or without cause, on 30 days’ notice. iDentalSoft is the opposite: cancelling before the initial term ends needs 30 days’ written notice plus a fee equal to the lesser of the remaining payments or three months of fees, and the initial term itself is set on the order form and not published.

For DentiMax and Ortho2 Edge Cloud our record carries no contract term, because neither vendor publishes one. Get the term, the notice period and the renewal behaviour in writing before you sign, whichever of the four you pick.

What this list does not tell you

The feature record behind every row says a capability exists and names who said so. It says nothing about whether the booking page is any good, how many clicks a patient needs, or whether the slots it offers are real. We will not write a verdict on that from a feature flag.

The nearest evidence we hold is on each product profile: the four Capterra sub-scores for ease of use, customer service, features and value, each with its own review count, plus any complaints we have sourced. Eight of the fourteen products on this page carry those sub-scores. They are a review site’s numbers, labelled that way wherever they appear.

Where to go next

Run your shortlist through the Find my PMS quiz if specialty or practice size matters more to you than booking. If you are keeping software that does not include booking, the add-on registry shows which tools publish an integration with which systems and which side published the claim. The methodology page sets out how a product earns a pick and what we never do.