CareStack
Cloud practice management software from CareStack, based in Celebration, Florida. Published pricing starts at $829/month for Essentials and $1,299/month for Intelligence, which adds AI notes, voice perio and X-ray analysis. Licenses are set by locations and providers, so staff users are not charged separately. Essentials includes native imaging, eligibility checks, claims and texting.
$829 /month
4.8 out of 5
3 of 3
How much does CareStack cost?
CareStack publishes its pricing. The cheapest published plan is $829/month (essentials tier, starting price). The dearest published plan is $1,299/month (intelligence tier, starting price). Patient texting, insurance eligibility checks, claims submission and online scheduling come with the base product. CareStack publishes no setup fee and nothing about what it costs to leave. Every figure here comes from carestack.com, checked Sep 26, 2026.
- Vendor
- CareStack
- Deployment
- Cloud
- Platforms
- Web browser
- Specialties
- General dentistry, Pediatric, Orthodontics, Oral surgery, Periodontics, Endodontics, Multi-specialty
- Practice sizes
- Startup, Solo practice, Small group, Multi-location, DSO
- Website
- https://carestack.com
Every published price
| Line item | Price | Notes | Source |
|---|---|---|---|
| Essentials tier, starting price | $829 /month | Starting price. Final price depends on locations, chairs and providers. Includes native FDA-cleared imaging, eligibility verification, claims, texting and email, online appointments and patient portal. | Vendor-published at carestack.com · checked Sep 26, 2026 |
| Intelligence tier, starting price | $1,299 /month | Everything in Essentials plus AI clinical notes, AI voice perio charting, AI X-ray analysis and AI clinical diagnosis. | Vendor-published at carestack.com · checked Sep 26, 2026 |
| Implementation fee | Quote only | Charged 'in certain cases' depending on data migration complexity and extra training. No amount published. | Vendor-published at carestack.com · checked Sep 26, 2026 |
Contract terms
- Term
- Initial term is set on each Order Form. The standard terms also let either party terminate at any time, with or without cause, on 30 days' notice. Vendor-published at carestack.com · checked Sep 26, 2026
- Notice period
- 30 days' notice of non-renewal before the end of the current term. Vendor-published at carestack.com · checked Sep 26, 2026
- Auto-renewal
- Renews automatically for successive one-year periods. Vendor-published at carestack.com · checked Sep 26, 2026
Data export & conversion
- Data export
- During the term and for up to 90 days after expiration, CareStack will help export a file of customer data in a format CareStack chooses. The practice must request it 10 days ahead and pays CareStack's then-current hourly rates. Delivery target is 15 days. Vendor-published at carestack.com · checked Sep 26, 2026
- Conversion fees
- CareStack says it has converted data from more than 60 practice management systems, using a sandbox test before final migration. No conversion price is published; an implementation fee may apply. Vendor-published at carestack.com · checked Sep 26, 2026
Imaging
- Native imaging
- Native Vendor-published at carestack.com · checked Sep 26, 2026
What’s included
| Feature | CareStack |
|---|---|
| Patient texting | Included Vendor-published at carestack.com · checked Sep 26, 2026 |
| Insurance eligibility checks | Included Vendor-published at carestack.com · checked Sep 26, 2026 |
| Claims submission | Included Vendor-published at carestack.com · checked Sep 26, 2026 |
| Online forms | Unclear Vendor-published at carestack.com · checked Sep 26, 2026 |
| Online scheduling | Included Vendor-published at carestack.com · checked Sep 26, 2026 |
| Imaging bridge | Included Vendor-published at carestack.com · checked Oct 2, 2026 |
| Perio charting | Included Vendor-published at carestack.com · checked Oct 2, 2026 |
| E-prescribing | Paid add-on Vendor-published at carestack.com · checked Oct 2, 2026 |
| Mobile app | Unclear Vendor-published at carestack.com · checked Oct 2, 2026 |
Each line carries the page that claim came from and the date we checked it. "Included" means the base product or the cheapest paid tier. A capability with no line here is one we have not checked on CareStack, which is a different statement from one we checked and could not establish.
Add-ons with a published integration
Each row is one add-on joined to CareStack, grouped by the job the add-on does. The depth is the word the source uses, and the company named is the one that published the claim. A missing add-on means we hold no record either way, which is common: most add-on vendors publish a partner directory and most software vendors do not.
Phone and messaging
| Add-on | Depth | Published by | What the record says | Source |
|---|---|---|---|---|
| RingCentral | Native | CareStack | CareStack names RingCentral among its complete phone integrations, giving call pop and outbound calling. The same page names no open API for third parties, so CareStack carries no api_access record. | Vendor-published at carestack.com · checked Oct 2, 2026 |
Online booking
| Add-on | Depth | Published by | What the record says | Source |
|---|---|---|---|---|
| NexHealth | API | NexHealth | NexHealth lists Carestack among the systems it supports, under its "Is my system supported?" checker. NexHealth does not publish the connection method per system. | Vendor-published at nexhealth.com · checked Oct 7, 2026 |
Ratings
| Site | Score | Reviews | Source |
|---|---|---|---|
| Capterra | 4.8 / 5 | 219 | Third-party source at capterra.com · checked Sep 26, 2026 |
How reviewers score it
The headline rating above is one number covering four questions. Capterra publishes each of them on its own, and the one a practice argues about in a demo is ease of use, so each gets a line here with its own review count. These are a review site's numbers, not ours.
| Measure | Score | Reviews | Source |
|---|---|---|---|
| Ease of use | 4.5 / 5 | 219 | Third-party source at capterra.com · checked Oct 2, 2026 |
| Customer service | 4.8 / 5 | 219 | Third-party source at capterra.com · checked Oct 2, 2026 |
| Features | 4.7 / 5 | 219 | Third-party source at capterra.com · checked Oct 2, 2026 |
| Value for money | 4.7 / 5 | 219 | Third-party source at capterra.com · checked Oct 2, 2026 |
Strengths
- Licenses are set by locations and providers, so adding staff users does not require new licenses. CareStack does not charge for using integrated third-party apps. Vendor-published at carestack.com · checked Sep 26, 2026
- Reviewers cite detailed reporting and KPI tracking, one system for scheduling, billing, charting and patient messages, and responsive chat support. Third-party source at capterra.com · checked Sep 26, 2026
Complaints
- Reviewers cite too many steps to post insurance payments, a learning curve for navigation and report setup, limited dashboard customization, and slow replies on non-urgent tickets. Third-party source at capterra.com · checked Sep 26, 2026
Install base
Vendor claim: CareStack claims more than 3,000 practices and 1,300+ employees. Vendor-published at carestack.com · checked Sep 26, 2026
Last reviewed .
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