iDentalSoft Review: Pricing From $395/month
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iDentalSoft

Browser-based dental practice management software from Milpitas, California, founded in 2010. The Starter plan is $395/month per practice and includes texting, eligibility checks, unlimited e-claims, online forms and native imaging. The vendor has pages for ortho, oral surgery, pediatric, perio, endo and FQHC practices.

Cheapest published price

$395 /month

Vendor-published, not an estimate
Review-site rating

4.6 out of 5

61 reviews on Capterra
Prices from the vendor

1 of 1

Every figure below is vendor-published

How much does iDentalSoft cost?

iDentalSoft, Inc publishes its pricing. The cheapest published plan is $395/month (starter plan). Patient texting, insurance eligibility checks, claims submission, online forms and online scheduling come with the base product. iDentalSoft, Inc publishes no setup fee and nothing about what it costs to leave. Every figure here comes from identalsoft.com, checked Sep 26, 2026.

Vendor
iDentalSoft, Inc.
Deployment
Cloud
Platforms
Web browser
Specialties
General dentistry, Pediatric, Orthodontics, Oral surgery, Periodontics, Endodontics, Multi-specialty, DSO / group practice, FQHC / community health
Practice sizes
Startup, Solo practice, Small group, Multi-location, DSO
Website
https://www.identalsoft.com

Every published price

Line item Price Notes Source
Starter plan $395 /month Charged per practice; the vendor says the number of providers or users does not change the price. Annual subscription carries a discount (amount not published). AI tools, eRx, VoIP and KPI dashboard are extra-cost options. Vendor-published at identalsoft.com · checked Sep 26, 2026

Contract terms

Term
Initial term is set on the Order Form and is not published. Vendor-published at identalsoft.com · checked Sep 26, 2026
Notice period
Cancelling before the initial term ends needs 30 days' written notice plus an early termination fee equal to the lesser of the remaining payments or three months of fees. Fees are non-refundable. Vendor-published at identalsoft.com · checked Sep 26, 2026
Auto-renewal
Yes. The agreement renews for terms equal to the initial term at then-current fees unless the practice cancels (Terms of Service effective March 14, 2016). Vendor-published at identalsoft.com · checked Sep 26, 2026

Data export & conversion

Data export
Data stays available for export after the subscription ends, a full backup is provided on request, and a paid view-only plan is offered. Vendor-published at identalsoft.com · checked Sep 26, 2026
Conversion fees
Test conversion first, then a final conversion; the vendor says the process finishes within two weeks. Data/image migration is priced per office; the amount is not published. Vendor-published at identalsoft.com · checked Sep 26, 2026

Imaging

Native imaging
Native Vendor-published at identalsoft.com · checked Sep 26, 2026
Imaging integrations
BioPak, Cerec, Cliniview, DataGrabber, Dexis, EvaSoft, Florida Probe, Patterson Imaging, ProfSuni, ProImage, ProMax 3D, Sidexis XG, Trophy, Tscan, VixWin, XDR

What’s included

Feature iDentalSoft
Patient texting Included Vendor-published at identalsoft.com · checked Sep 26, 2026
Insurance eligibility checks Included Vendor-published at identalsoft.com · checked Sep 26, 2026
Claims submission Included Vendor-published at identalsoft.com · checked Sep 26, 2026
Online forms Included Vendor-published at identalsoft.com · checked Sep 26, 2026
Online scheduling Included Vendor-published at identalsoft.com · checked Sep 26, 2026

Each line carries the page that claim came from and the date we checked it. "Included" means the base product or the cheapest paid tier. A capability with no line here is one we have not checked on iDentalSoft, which is a different statement from one we checked and could not establish.

Add-ons with a published integration

Each row is one add-on joined to iDentalSoft, grouped by the job the add-on does. The depth is the word the source uses, and the company named is the one that published the claim. A missing add-on means we hold no record either way, which is common: most add-on vendors publish a partner directory and most software vendors do not.

Online booking

Add-on Depth Published by What the record says Source
NexHealth API NexHealth NexHealth lists iDentalSoft among the systems it supports, under its "Is my system supported?" checker. NexHealth does not publish the connection method per system. Vendor-published at nexhealth.com · checked Oct 7, 2026

Ratings

Site Score Reviews Source
Capterra 4.6 / 5 61 Third-party source at capterra.com · checked Sep 26, 2026

How reviewers score it

The headline rating above is one number covering four questions. Capterra publishes each of them on its own, and the one a practice argues about in a demo is ease of use, so each gets a line here with its own review count. These are a review site's numbers, not ours.

Measure Score Reviews Source
Ease of use 4.4 / 5 61 Third-party source at capterra.com · checked Oct 2, 2026
Customer service 4.8 / 5 61 Third-party source at capterra.com · checked Oct 2, 2026
Features 4.4 / 5 61 Third-party source at capterra.com · checked Oct 2, 2026
Value for money 4.5 / 5 61 Third-party source at capterra.com · checked Oct 2, 2026

Strengths

Complaints

Install base

Vendor claim: 2,300+ dental practices (pricing page); the homepage says 2,300+ dentists. Vendor claim, not audited. Vendor-published at identalsoft.com · checked Sep 26, 2026

Last reviewed .

See also