Denticon
Cloud practice management software from Planet DDS for solo offices through DSOs, with a published starting price of $795/month. It runs in a browser on Windows only; Planet DDS says it is not compatible with macOS. Contracts run one year and auto-renew yearly unless cancelled 30 days before the term ends. Exporting XVWeb imaging data can cost $995 per extract.
$795 /month
4.5 out of 5
4 of 5
How much does Denticon cost?
Planet DDS publishes Denticon's pricing. The cheapest published plan is $795/month (denticon, starting price). 2 further items are billed separately, including text segments above the per-office package. Patient texting, insurance eligibility checks, claims submission, online forms and online scheduling come with the base product. Planet DDS publishes no setup fee. Every figure here comes from planetdds.com, checked Sep 26, 2026.
- Vendor
- Planet DDS
- Deployment
- Cloud
- Platforms
- Web browser, Windows
- Specialties
- General dentistry, Multi-specialty, DSO / group practice
- Practice sizes
- Solo practice, Small group, Multi-location, DSO
- Website
- https://www.planetdds.com/cloud-based-dental-software/
Every published price
| Line item | Price | Notes | Source |
|---|---|---|---|
| Denticon, starting price | $795 /month | Starting price; packages, features and add-ons vary with practice size. | Vendor-published at planetdds.com · checked Sep 26, 2026 |
| Starting price listed on Capterra | $750 /month | Listed as a flat-rate starting price. Differs from the vendor's own $795 figure. | Estimate (third-party) at capterra.com · checked Sep 26, 2026 |
| Text segments above the per-office package | $0.0087 per message | Per 160-character segment. Denticon Patient Communication includes 6,000 segments per office; two-way texting 3,000. | Vendor-published at planetdds.com · checked Sep 26, 2026 |
| Text messaging compliance fee | $20 /month | Per account. | Vendor-published at planetdds.com · checked Sep 26, 2026 |
| XVWeb patient and imaging data export | $995 one-time | Processing fee per extract/download at termination. Imaging data converted during the first term cannot be exported before that term ends. | Vendor-published at planetdds.com · checked Sep 26, 2026 |
Contract terms
- Term
- Initial term ends on the first anniversary of the billing start date, then renews for one-year terms. Planet DDS may adjust prices for each renewal term with written notice. Vendor-published at planetdds.com · checked Sep 26, 2026
- Notice period
- Non-renewal needs at least 30 days' notice before the term ends. Cancelling for convenience needs 60 days' notice, and the fees for the rest of the current term become due immediately. Vendor-published at planetdds.com · checked Sep 26, 2026
- Auto-renewal
- Yes, for successive one-year terms unless the order says otherwise. Vendor-published at planetdds.com · checked Sep 26, 2026
Data export & conversion
- Data export
- The practice owns its data but must extract a copy itself before termination. It can ask Planet DDS, up to 10 business days after termination, to post the data to a secure site available for 30 days. XVWeb imaging exports cost $995 per extract; extra export work is billed at current rates. Vendor-published at planetdds.com · checked Sep 26, 2026
- Conversion fees
- Data conversion is done per location from supported legacy systems, with a trial conversion and audits before go-live. Imaging conversions are included per location, per database. Fees are set in the order and not published. Vendor-published at planetdds.com · checked Sep 26, 2026
Imaging
- Native imaging
- Unclear Vendor-published at planetdds.com · checked Sep 26, 2026
- Imaging integrations
- Apteryx XVWeb (Planet DDS)
What’s included
| Feature | Denticon |
|---|---|
| Patient texting | Included Vendor-published at planetdds.com · checked Oct 2, 2026 |
| Insurance eligibility checks | Included Vendor-published at planetdds.com · checked Oct 2, 2026 |
| Claims submission | Included Vendor-published at planetdds.com · checked Oct 2, 2026 |
| Online forms | Included Vendor-published at planetdds.com · checked Oct 2, 2026 |
| Online scheduling | Included Vendor-published at planetdds.com · checked Oct 2, 2026 |
| Automated recall | Included Vendor-published at planetdds.com · checked Oct 2, 2026 |
| Treatment plan presentation | Included Vendor-published at planetdds.com · checked Oct 2, 2026 |
| Perio charting | Included Vendor-published at planetdds.com · checked Oct 2, 2026 |
| Reporting dashboards | Included Vendor-published at planetdds.com · checked Oct 2, 2026 |
| Multi-location reporting | Included Vendor-published at planetdds.com · checked Oct 2, 2026 |
| API access | Included Vendor-published at planetdds.com · checked Oct 2, 2026 |
Each line carries the page that claim came from and the date we checked it. "Included" means the base product or the cheapest paid tier. A capability with no line here is one we have not checked on Denticon, which is a different statement from one we checked and could not establish.
Add-ons with a published integration
Each row is one add-on joined to Denticon, grouped by the job the add-on does. The depth is the word the source uses, and the company named is the one that published the claim. A missing add-on means we hold no record either way, which is common: most add-on vendors publish a partner directory and most software vendors do not.
Online booking
| Add-on | Depth | Published by | What the record says | Source |
|---|---|---|---|---|
| NexHealth | API | NexHealth | NexHealth lists Denticon by Planet DDS among the systems it supports, under its "Is my system supported?" checker. NexHealth does not publish the connection method per system. | Vendor-published at nexhealth.com · checked Oct 7, 2026 |
Ratings
| Site | Score | Reviews | Source |
|---|---|---|---|
| Capterra | 4.5 / 5 | 118 | Third-party source at capterra.com · checked Sep 26, 2026 |
How reviewers score it
The headline rating above is one number covering four questions. Capterra publishes each of them on its own, and the one a practice argues about in a demo is ease of use, so each gets a line here with its own review count. These are a review site's numbers, not ours.
| Measure | Score | Reviews | Source |
|---|---|---|---|
| Ease of use | 4.5 / 5 | 118 | Third-party source at capterra.com · checked Oct 2, 2026 |
| Customer service | 4.3 / 5 | 118 | Third-party source at capterra.com · checked Oct 2, 2026 |
| Features | 4.5 / 5 | 118 | Third-party source at capterra.com · checked Oct 2, 2026 |
| Value for money | 4.4 / 5 | 118 | Third-party source at capterra.com · checked Oct 2, 2026 |
Strengths
- Reviewers like logging in from anywhere and running several locations from one system. Third-party source at capterra.com · checked Sep 26, 2026
- API integrations with more than 50 third-party products, plus built-in patient communication, online booking, analytics and claims attachments. Vendor-published at planetdds.com · checked Sep 26, 2026
- DentalOS, launched Jul 17, 2026, links Denticon, Cloud 9 and Apteryx imaging on one data layer at no added cost to Planet DDS customers. Vendor-published at planetdds.com · checked Sep 26, 2026
Complaints
- Reviewers cite slow or unresolved support tickets, too many clicks, bugs shipped in updates, and a dated interface. Third-party source at capterra.com · checked Sep 26, 2026
- Runs on Windows only; Planet DDS says Denticon is not compatible with macOS. Vendor-published at planetdds.com · checked Sep 26, 2026
Install base
Vendor claim: 14,500 practices and 175,000 users across all Planet DDS products, as of the DentalOS launch announcement, July 17, 2026 (vendor claim). Planet DDS does not publish a Denticon-only install base figure separate from company-wide totals. Vendor-published at planetdds.com · checked Sep 26, 2026
Last reviewed .
Other multi-specialty software
- Dentrix Enterprise: on-premise server software from Henry Schein One .
- DSN Software: cloud software from DSN Software .
- Epic Wisdom: unknown software from Epic Systems .
- iDentalSoft: cloud software from iDentalSoft, Inc. .
- CareStack: cloud software from CareStack .