Dentrix Review: Contract Terms & Data Export

Dentrix

Windows practice management software from Henry Schein One, installed on an office server. Prices are not published. Support, updates and Dentrix Imaging come through the Connected Care Essentials plan, an annual plan billed monthly. eServices such as eClaims run on 12-month terms that auto-renew unless cancelled at least 60 days before the term ends.

Cheapest published price

None

Henry Schein One publishes no price
Review-site rating

4.3 out of 5

378 reviews on Capterra
Prices from the vendor

1 of 4

The rest are labelled third-party estimates

How much does Dentrix cost?

Henry Schein One publishes no price for Dentrix. Third-party listing sites give 3 figures that do not say where they came from: $100–$300/month, $500/month and $5,000–$10,000 one-time. Treat those as estimates rather than a quote: as of Sep 26, 2026, the only number Henry Schein One will stand behind is the one in a written proposal. Ask what the figure covers, what renews, and what it costs to get your records out, because none of that is published either.

Vendor
Henry Schein One (part of Henry Schein, Inc.)
Deployment
On-premise server
Platforms
Windows
Specialties
General dentistry
Practice sizes
Solo practice, Small group, Multi-location
Website
https://www.dentrix.com

Every published price

Dentrix pricing
Line item Price Notes Source
Software license (third-party estimate) $5,000–$10,000 one-time Article cites no source for the range. Estimate (third-party) at wiredforthefuture.com · checked Sep 25, 2026
Support plan (third-party estimate) $100–$300 /month Article cites no source for the range. Estimate (third-party) at wiredforthefuture.com · checked Sep 25, 2026
Starting price (third-party estimate) $500 /month The same page lists support without a service plan at $179.95 per incident. No source cited. Estimate (third-party) at selecthub.com · checked Sep 26, 2026
eClaims minimum monthly billing $15 /month The per-claim rate is set on the order form. The $15 minimum starts in the first full month after 60 days from signing. From the Henry Schein One e-Commerce Services Terms, v.8.4.26. Vendor-published at dentrix.com · checked Sep 26, 2026

Contract terms

Term
Connected Care Essentials (support, updates, Dentrix Imaging, in-product chat) is an annual plan billed monthly. Vendor-published at dentrix.com · checked Sep 26, 2026
Notice period
Written notice of non-renewal is due at least 60 days before the term ends. Leaving early can mean paying the rest of the term, and fees are non-refundable. Vendor-published at dentrix.com · checked Sep 26, 2026
Auto-renewal
eServices subscriptions (eClaims, eligibility, online booking and others) start with a 12-month term and renew for 12-month terms at the then-current fees. Henry Schein One can change fees on notice. Vendor-published at dentrix.com · checked Sep 26, 2026

Imaging

Native imaging
Native Vendor-published at dentrix.com · checked Sep 26, 2026

What’s included

Dentrix included features
Feature Dentrix
Patient texting Unclear Vendor-published at dentrix.com · checked Sep 26, 2026
Insurance eligibility checks Unclear Vendor-published at dentrix.com · checked Sep 26, 2026
Claims submission Paid add-on Vendor-published at dentrix.com · checked Sep 26, 2026
Online forms Unclear Vendor-published at dentrix.com · checked Sep 26, 2026
Online scheduling Unclear Vendor-published at dentrix.com · checked Sep 26, 2026
Perio charting Included Vendor-published at dentrix.com · checked Oct 2, 2026
Reporting dashboards Included Vendor-published at dentrix.com · checked Oct 2, 2026
Multi-location reporting Included Vendor-published at dentrix.com · checked Oct 2, 2026
Mobile app Unclear Vendor-published at dentrix.com · checked Oct 2, 2026

Each line carries the page that claim came from and the date we checked it. "Included" means the base product or the cheapest paid tier. A capability with no line here is one we have not checked on Dentrix, which is a different statement from one we checked and could not establish.

Add-ons with a published integration

Each row is one add-on joined to Dentrix, grouped by the job the add-on does. The depth is the word the source uses, and the company named is the one that published the claim. A missing add-on means we hold no record either way, which is common: most add-on vendors publish a partner directory and most software vendors do not.

Online booking

Online booking add-ons integrated with Dentrix
Add-on Depth Published by What the record says Source
NexHealth API NexHealth NexHealth lists Dentrix by Henry Schein among the systems it supports, under its "Is my system supported?" checker. NexHealth does not publish the connection method per system. Vendor-published at nexhealth.com · checked Oct 7, 2026

Ratings

Dentrix ratings
Site Score Reviews Source
Capterra 4.3 / 5 378 Third-party source at capterra.com · checked Sep 26, 2026

How reviewers score it

The headline rating above is one number covering four questions. Capterra publishes each of them on its own, and the one a practice argues about in a demo is ease of use, so each gets a line here with its own review count. These are a review site's numbers, not ours.

Dentrix review-site sub-scores
Measure Score Reviews Source
Ease of use 4.2 / 5 378 Third-party source at capterra.com · checked Oct 2, 2026
Customer service 4.1 / 5 378 Third-party source at capterra.com · checked Oct 2, 2026
Features 4.2 / 5 378 Third-party source at capterra.com · checked Oct 2, 2026
Value for money 4.0 / 5 378 Third-party source at capterra.com · checked Oct 2, 2026

Strengths

Complaints

Install base

Vendor claim: 35,000+ practices (vendor claim). Vendor-published at dentrix.com · checked Sep 26, 2026

Last reviewed .

Dentrix compared

Switching guides

See also