Dentrix
Windows practice management software from Henry Schein One, installed on an office server. Prices are not published. Support, updates and Dentrix Imaging come through the Connected Care Essentials plan, an annual plan billed monthly. eServices such as eClaims run on 12-month terms that auto-renew unless cancelled at least 60 days before the term ends.
None
4.3 out of 5
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How much does Dentrix cost?
Henry Schein One publishes no price for Dentrix. Third-party listing sites give 3 figures that do not say where they came from: $100–$300/month, $500/month and $5,000–$10,000 one-time. Treat those as estimates rather than a quote: as of Sep 26, 2026, the only number Henry Schein One will stand behind is the one in a written proposal. Ask what the figure covers, what renews, and what it costs to get your records out, because none of that is published either.
- Vendor
- Henry Schein One (part of Henry Schein, Inc.)
- Deployment
- On-premise server
- Platforms
- Windows
- Specialties
- General dentistry
- Practice sizes
- Solo practice, Small group, Multi-location
- Website
- https://www.dentrix.com
Every published price
| Line item | Price | Notes | Source |
|---|---|---|---|
| Software license (third-party estimate) | $5,000–$10,000 one-time | Article cites no source for the range. | Estimate (third-party) at wiredforthefuture.com · checked Sep 25, 2026 |
| Support plan (third-party estimate) | $100–$300 /month | Article cites no source for the range. | Estimate (third-party) at wiredforthefuture.com · checked Sep 25, 2026 |
| Starting price (third-party estimate) | $500 /month | The same page lists support without a service plan at $179.95 per incident. No source cited. | Estimate (third-party) at selecthub.com · checked Sep 26, 2026 |
| eClaims minimum monthly billing | $15 /month | The per-claim rate is set on the order form. The $15 minimum starts in the first full month after 60 days from signing. From the Henry Schein One e-Commerce Services Terms, v.8.4.26. | Vendor-published at dentrix.com · checked Sep 26, 2026 |
Contract terms
- Term
- Connected Care Essentials (support, updates, Dentrix Imaging, in-product chat) is an annual plan billed monthly. Vendor-published at dentrix.com · checked Sep 26, 2026
- Notice period
- Written notice of non-renewal is due at least 60 days before the term ends. Leaving early can mean paying the rest of the term, and fees are non-refundable. Vendor-published at dentrix.com · checked Sep 26, 2026
- Auto-renewal
- eServices subscriptions (eClaims, eligibility, online booking and others) start with a 12-month term and renew for 12-month terms at the then-current fees. Henry Schein One can change fees on notice. Vendor-published at dentrix.com · checked Sep 26, 2026
Imaging
- Native imaging
- Native Vendor-published at dentrix.com · checked Sep 26, 2026
What’s included
| Feature | Dentrix |
|---|---|
| Patient texting | Unclear Vendor-published at dentrix.com · checked Sep 26, 2026 |
| Insurance eligibility checks | Unclear Vendor-published at dentrix.com · checked Sep 26, 2026 |
| Claims submission | Paid add-on Vendor-published at dentrix.com · checked Sep 26, 2026 |
| Online forms | Unclear Vendor-published at dentrix.com · checked Sep 26, 2026 |
| Online scheduling | Unclear Vendor-published at dentrix.com · checked Sep 26, 2026 |
| Perio charting | Included Vendor-published at dentrix.com · checked Oct 2, 2026 |
| Reporting dashboards | Included Vendor-published at dentrix.com · checked Oct 2, 2026 |
| Multi-location reporting | Included Vendor-published at dentrix.com · checked Oct 2, 2026 |
| Mobile app | Unclear Vendor-published at dentrix.com · checked Oct 2, 2026 |
Each line carries the page that claim came from and the date we checked it. "Included" means the base product or the cheapest paid tier. A capability with no line here is one we have not checked on Dentrix, which is a different statement from one we checked and could not establish.
Add-ons with a published integration
Each row is one add-on joined to Dentrix, grouped by the job the add-on does. The depth is the word the source uses, and the company named is the one that published the claim. A missing add-on means we hold no record either way, which is common: most add-on vendors publish a partner directory and most software vendors do not.
Online booking
| Add-on | Depth | Published by | What the record says | Source |
|---|---|---|---|---|
| NexHealth | API | NexHealth | NexHealth lists Dentrix by Henry Schein among the systems it supports, under its "Is my system supported?" checker. NexHealth does not publish the connection method per system. | Vendor-published at nexhealth.com · checked Oct 7, 2026 |
Ratings
| Site | Score | Reviews | Source |
|---|---|---|---|
| Capterra | 4.3 / 5 | 378 | Third-party source at capterra.com · checked Sep 26, 2026 |
How reviewers score it
The headline rating above is one number covering four questions. Capterra publishes each of them on its own, and the one a practice argues about in a demo is ease of use, so each gets a line here with its own review count. These are a review site's numbers, not ours.
| Measure | Score | Reviews | Source |
|---|---|---|---|
| Ease of use | 4.2 / 5 | 378 | Third-party source at capterra.com · checked Oct 2, 2026 |
| Customer service | 4.1 / 5 | 378 | Third-party source at capterra.com · checked Oct 2, 2026 |
| Features | 4.2 / 5 | 378 | Third-party source at capterra.com · checked Oct 2, 2026 |
| Value for money | 4.0 / 5 | 378 | Third-party source at capterra.com · checked Oct 2, 2026 |
Strengths
- Dentrix Imaging handles 2D, 3D CAD/CAM and 3D CBCT in one application, works with 150+ devices, and has no extra fees. Vendor-published at dentrix.com · checked Sep 26, 2026
- Reviewers cite easy navigation and broad office management tools. Third-party source at capterra.com · checked Sep 26, 2026
Complaints
- Reviewers cite slow, inconsistent support, frequent bugs, and updates that introduce new glitches. Third-party source at capterra.com · checked Sep 26, 2026
- A license can't be sold on its own. Transferring it needs a full practice sale, a transfer fee and written permission from Henry Schein One. Vendor-published at dentrix.com · checked Sep 26, 2026
- Windows only: workstations need Windows 10 or 11, and servers need Windows Server 2016 to 2025. Henry Schein One stopped supporting new installs on Windows 10 after June 30, 2026. No macOS support is listed. Vendor-published at ddhp1v396jr5m.cloudfront.net · checked Sep 26, 2026
Install base
Vendor claim: 35,000+ practices (vendor claim). Vendor-published at dentrix.com · checked Sep 26, 2026
Last reviewed .
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