Dentrix Ascend vs Oryx
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Quick verdict
Oryx fits a practice that wants every tier price in public, month-to-month terms after year one and a data export that covers images. It is also the stronger choice for a brand-new practice, because of its startup offer.
Dentrix Ascend fits a practice that wants a Henry Schein One product, a package ladder that runs up to enterprise reporting, or macOS and iPad access. Its price is by quote only, so the first step is a written number.
Two cloud products at different stages
Both run in a browser with no office server. Oryx lists the web as its only platform and is hosted on Google Cloud. Dentrix Ascend runs in a browser on Windows or macOS, and on an iPad.
Oryx was founded in 2016 by dentist Rania Saleh. It lists general, pediatric, orthodontics, oral surgery and periodontics. Dentrix Ascend lists general, orthodontics and DSO. Oryx claims more than 2,500 practices. Henry Schein One claims 80,000+ clinicians, office managers and office staff use Ascend, with no practice count, so the two claims cannot be compared directly.
Both include native imaging. Ascend lists 2D, 3D CBCT and CAD/CAM. For Oryx, the vendor states diagnostic AI from Pearl and Overjet is built directly into its imaging. That is Oryx’s own claim, and the record shows no matching statement from either AI company.
What each costs
Oryx publishes three plans, each with up to 2 providers:
- Pro is $650 a month. It includes native imaging, online scheduling, eligibility and claims, a patient portal and two-way texting.
- Automate is $899 a month. It adds automated workflows, collection sequences, reputation management and marketing campaigns.
- AI is $1,399 a month. It adds voice perio charting, transcription, exam charting and imaging integration, all done by AI.
Each added provider is $100 a month on Pro or Automate and $200 a month on AI. For new customers on Pro, payments start 3 months after signup. These are alternatives, not a stack, so the starting price is $650.
Henry Schein One publishes no Dentrix Ascend price. One site lists $4,788 a year for a single user, with $9,588 a year for 10 users and $19,188 a year for 100 users. Another estimates $500 to $1,200 a month and cites no source for the range. Both are third-party estimates, not quotes.
Ascend is sold in three packages, Essentials, Pro and Accelerate. Essentials includes payments, claims processing, patient booking, and text and email messaging. Pro adds Eligibility Pro checks and multi-location management. Accelerate adds enterprise reporting.
Once you have an Ascend quote, run both through the cost calculator.
The Oryx startup offer
A new practice on Oryx Pro or Automate pays $0 a month for up to 2 providers, plus a $1 setup fee. The regular price starts at 200 patients or 12 months after signup, whichever comes first. The AI plan is $400 a month for a new practice on the same limits, with AI annotations and eScript included.
The offer is for new practices only. A practice switching from other software pays a setup fee, a data-conversion fee and an image-conversion fee. Oryx says those apply but publishes no amounts.
Dentrix Ascend’s record shows no startup offer.
Contracts and cancelling
Oryx has a 12-month initial contract and then goes month-to-month. The record states no notice period, so ask what the month-to-month cancellation terms are before you sign.
Dentrix Ascend runs a 12-month initial term. New licenses added to an existing subscription end on the same date. It renews for 12-month terms at the then-current fees, and Henry Schein One can change those fees on notice by email or in-product announcement.
Written notice of non-renewal is due at least 60 days before the term ends. Leaving early can mean paying the rest of the term, and prepaid fees are not refunded.
After year one, Oryx is the lighter commitment on paper. Ascend’s 60-day window decides whether you owe another full year.
Getting your data out
Oryx says an export can be requested at any time or at termination. Structured data comes as CSV. Documents, images, radiographs and DICOM files come in original formats. Oryx says it does not delete data at termination until the practice has had time to export. No export fee is stated.
Dentrix Ascend handles export at the end of the agreement. The practice can request read-only access and a copy of its data in SQL database format. Data not requested within 90 days can be deleted, and extending read-only access costs extra.
If you want to test an export before you need it, Oryx is the one that allows it mid-contract. Ascend’s process starts after the agreement ends.
Features and integrations
Each feature is as the vendor records it. Unclear means the record is silent, not that the feature is missing.
Oryx records texting, eligibility, claims, online forms, online scheduling, e-prescribing and reporting as included. API access and multi-location reporting are higher-tier. Perio charting is unclear in the Oryx record, although its AI plan lists voice perio charting.
Dentrix Ascend records texting, claims, online scheduling, e-prescribing and perio charting as included. Eligibility and online forms are unclear. Eligibility Pro is listed as an addition to the Pro package.
On integrations, NexHealth lists Dentrix Ascend by Henry Schein among the systems it supports, and does not publish the connection method. Henry Schein One does not list NexHealth in our record. The Oryx record carries no NexHealth entry, which does not mean the two do not connect.
What reviewers say
We hold no ratings or complaint themes for Oryx, so a review comparison is not possible. Dentrix Ascend holds 4.1 from 235 reviews on Capterra, a third-party figure.
Ascend’s subscores are 3.9 for ease of use, 4.3 for customer service, 3.9 for features and 4 for value. Reviewers cite multi-location management, remote access without a server and an easy interface. They complain about confusing, unreliable reporting, long waits to reach support, and slow insurance setup and data conversion.
Ask Oryx for references from practices of your size and specialty, since no review record backs the product either way.
Who should pick which
Pick Oryx if you:
- Are opening a new practice and can use the $0 startup offer.
- Want published tier prices and month-to-month terms after year one.
- Want an export that includes images and DICOM files, available at any time.
Pick Dentrix Ascend if you:
- Run an orthodontic practice or DSO and want a product that lists both.
- Want macOS or iPad access.
- Expect to add locations and want multi-location management in a named package.
If neither fits, the Find my PMS quiz scores both products and others against your specialty, size and budget.
Side by side
Every row comes from our data files, with a link to the source and the date we checked it. Vendor-published means the vendor states it; Estimate (third-party) means a review or pricing site does, not the vendor.
| Dentrix Ascend | Oryx | |
|---|---|---|
| Made by | Henry Schein One (Henry Schein, Inc.) | Oryx Dental Software |
| How it runs | Cloud | Cloud |
| Works on | Web browser, Windows, Mac, iOS | Web browser |
| Built for | General dentistry, Orthodontics, DSO / group practice | General dentistry, Pediatric, Orthodontics, Oral surgery, Periodontics |
| Practice sizes | Startup, Solo practice, Small group, Multi-location, DSO | Startup, Solo practice, Small group, Multi-location, DSO |
| Price |
Vendor does not publish prices.
|
|
| Contract term | 12-month initial term. New licenses added to an existing subscription end on the same date as that subscription. Vendor-published at dentrixascend.com · checked Sep 26, 2026 | 12-month initial contract, then month-to-month. Vendor-published at oryxdental.com · checked Sep 26, 2026 |
| Renewal | Renews for 12-month terms at the then-current fees. Henry Schein One can change fees on notice by email or in-product announcement. Vendor-published at dentrixascend.com · checked Sep 26, 2026 | Not published |
| Notice to cancel | Written notice of non-renewal is due at least 60 days before the term ends. Leaving early can mean paying the rest of the term. Prepaid fees are not refunded. Vendor-published at dentrixascend.com · checked Sep 26, 2026 | Not published |
| Getting your data out | When the agreement ends, the practice can request read-only access and a copy of its data in SQL database format. Data not requested within 90 days can be deleted. Extending read-only access costs extra. Vendor-published at dentrixascend.com · checked Sep 26, 2026 | Export can be requested at any time or at termination. Structured data comes as CSV; documents, images, radiographs and DICOM files come in original formats. Oryx says it does not delete data at termination until the practice has had time to export. No export fee is stated. Vendor-published at oryxdental.com · checked Sep 26, 2026 |
| Data conversion in | Not published | Data and image conversion are available. Switching offices pay a setup fee, a data-conversion fee and an image-conversion fee; amounts are quoted by sales. Vendor-published at oryxdental.com · checked Sep 26, 2026 |
| Built-in imaging | Included Vendor-published at dentrixascend.com · checked Sep 26, 2026 | Included Vendor-published at oryxdental.com · checked Sep 26, 2026 |
| Patient texting | Included Vendor-published at henryscheinone.com · checked Sep 26, 2026 | Included Vendor-published at oryxdental.com · checked Sep 26, 2026 |
| Insurance eligibility checks | Unclear Vendor-published at henryscheinone.com · checked Sep 26, 2026 | Included Vendor-published at oryxdental.com · checked Sep 26, 2026 |
| Claims submission | Included Vendor-published at henryscheinone.com · checked Sep 26, 2026 | Included Vendor-published at oryxdental.com · checked Sep 26, 2026 |
| Online forms | Unclear Vendor-published at henryscheinone.com · checked Sep 26, 2026 | Included Vendor-published at oryxdental.com · checked Sep 26, 2026 |
| Online scheduling | Included Vendor-published at henryscheinone.com · checked Sep 26, 2026 | Included Vendor-published at oryxdental.com · checked Sep 26, 2026 |
| Perio charting | Included Vendor-published at dentrixascend.com · checked Oct 2, 2026 | Unclear Vendor-published at oryxdental.com · checked Oct 2, 2026 |
| E-prescribing | Included Vendor-published at dentrixascend.com · checked Oct 2, 2026 | Included Vendor-published at oryxdental.com · checked Oct 2, 2026 |
| Reporting dashboards | Unclear No record | Included Vendor-published at oryxdental.com · checked Oct 2, 2026 |
| Multi-location reporting | Unclear No record | Higher tier only Vendor-published at oryxdental.com · checked Oct 2, 2026 |
| API access | Unclear No record | Higher tier only Vendor-published at oryxdental.com · checked Oct 2, 2026 |
| Ease of use | 3.9 / 5 from 235 reviews Third-party source at capterra.com · checked Oct 2, 2026 | No sub-scores found |
| Customer service | 4.3 / 5 from 235 reviews Third-party source at capterra.com · checked Oct 2, 2026 | No sub-scores found |
| Features | 3.9 / 5 from 235 reviews Third-party source at capterra.com · checked Oct 2, 2026 | No sub-scores found |
| Value for money | 4.0 / 5 from 235 reviews Third-party source at capterra.com · checked Oct 2, 2026 | No sub-scores found |
| Review-site rating |
Capterra: 4.1 / 5 from 235 reviews Third-party source at capterra.com · checked Sep 26, 2026 | No rating found |
| Vendor-claimed users | 80,000+ clinicians, office managers and office staff use Ascend (vendor claim; no practice count given). Vendor-published at dentrixascend.com · checked Sep 26, 2026 | Oryx claims 15,000+ clinicians and more than 2,500 practices across five continents. The company says it is self-funded. Vendor-published at oryxdental.com · checked Sep 26, 2026 |
Capability rows cover the base product or cheapest plan, and each one links the page that claim came from. "Paid add-on" and "higher tier only" mean the vendor sells it separately or puts it in a pricier package. "Unclear" with a source means we read that page and could not establish an answer; "Unclear" with no record means we have not checked that capability on that product. Neither one says the product lacks it. 8 of the 18 capabilities we track are not yet checked on either product, so they have no row here.
Frequently asked questions
Is Oryx or Dentrix Ascend cheaper?
Only Oryx publishes prices: Pro is $650 a month, Automate is $899 and AI is $1,399, each with 2 providers. Henry Schein One publishes no price for Dentrix Ascend. Third-party sites estimate $500 to $1,200 a month, and one lists $4,788 a year for a single user, but neither cites a source. Get a written Ascend quote before you compare.
How long is the contract for Oryx and Dentrix Ascend?
Oryx has a 12-month initial contract and then goes month-to-month. Dentrix Ascend has a 12-month initial term that renews for 12-month terms at then-current fees unless you give written notice at least 60 days before the term ends.
Can I export my data from Oryx or Dentrix Ascend?
Oryx says an export can be requested at any time or at termination, with structured data as CSV and images, radiographs and DICOM files in original formats. No export fee is stated. Dentrix Ascend offers read-only access and a SQL copy after the agreement ends. Data not requested within 90 days can be deleted, and extending read-only access costs extra.
Does Oryx have a startup offer?
Yes. New practices pay $0 a month on Pro or Automate for up to 2 providers, with a $1 setup fee, until the practice reaches 200 patients or 12 months after signup, whichever comes first. The AI plan is $400 a month under the same limits. Practices converting from other software pay setup, data-conversion and image-conversion fees that Oryx does not publish.
Which has more reviews, Oryx or Dentrix Ascend?
We hold no Capterra score for Oryx. Dentrix Ascend holds 4.1 from 235 reviews on Capterra, a third-party figure. Without a rating for Oryx, a review-score comparison is not possible yet.
Next steps
- Full Dentrix Ascend profile
- Full Oryx profile
- Compare 5-year costs in the calculator
- Take the quiz to see what fits your practice
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