SoftDent

How much does SoftDent cost?

Carestream Dental publishes no price for SoftDent, and no third-party listing gives one either. As of Oct 7, 2026, the only way to get a figure is to ask Carestream Dental for a written quote for your practice's size. That is worth knowing before a sales call: without a published list price there is nothing to check a proposal against, so ask what the figure covers, what renews, and what it costs to get your records out.

Every published price

SoftDent's vendor does not publish pricing. Contact the vendor directly for a quote.

Contract terms

Term

Carestream's master terms: support plans cannot be ended without cause in the first 12 months; ending early means paying the rest of that 12-month period. Vendor-published at gosensei.com · checked Sep 26, 2026

Notice period

60 days' written notice before the end of the current term. Support fees can change after the first year with 30 days' written notice. Vendor-published at gosensei.com · checked Sep 26, 2026

Auto-renewal

Support plans renew automatically for 12-month periods after the first 12 months. Vendor-published at gosensei.com · checked Sep 26, 2026

Data export & conversion

Data export

SoftDent stores data in both SQL and non-SQL files on the practice's server, which must be backed up together. Vendor-published at gosensei.com · checked Sep 26, 2026

Imaging

Native imaging

Unclear Vendor-published at gosensei.com · checked Sep 26, 2026

Imaging integrations

CS Imaging

What’s included

Each line carries the page that claim came from and the date we checked it. "Included" means the base product or the cheapest paid tier. A capability with no line here is one we have not checked on SoftDent, which is a different statement from one we checked and could not establish.

Add-ons with a published integration

Each row is one add-on joined to SoftDent, grouped by the job the add-on does. The depth is the word the source uses, and the company named is the one that published the claim. A missing add-on means we hold no record either way, which is common: most add-on vendors publish a partner directory and most software vendors do not.

Online booking

Ratings

Strengths

• Existing users can keep SoftDent with phone, chat and email support; Carestream says there is no immediate requirement to change systems. Vendor-published at gosensei.com · checked Sep 26, 2026
• Reviewers say it is simple to learn and use. Third-party source at capterra.com · checked Sep 26, 2026
• Carestream sells seven add-on products to existing SoftDent customers: Payment Manager, Patient Manager, Rx Manager, Insights Manager, eClaims, eVerifications and Imaging. It publishes no prices for any of them. Vendor-published at gosensei.com · checked Oct 7, 2026

Complaints

• Reviewers describe it as outdated and slow, with waits for screens to load and reports that are hard to find. Third-party source at capterra.com · checked Sep 26, 2026

Other general dentistry software

• ABELDent: hybrid software from ABELSoft Inc. .
• Archy: cloud software from Archy Dental, Inc. .
• CareStack: cloud software from CareStack .
• Curve Dental (Curve Hero): cloud software from Curve Dental .
• Denticon: cloud software from Planet DDS .

See also

• All software profiles
• Add-ons and what they work with
• All rankings
• Compare two products head to head
• Switching guides
• Take the Find My PMS quiz