PracticeWorks
Server-based Windows practice management software for general dentists from Carestream Dental's Sensei brand. Carestream says PracticeWorks is no longer sold to new customers. Existing users still get support and can keep using it, and Carestream offers help moving to Sensei Cloud. Prices are not published.
None
3 out of 5
How much does PracticeWorks cost?
Carestream Dental publishes no price for PracticeWorks, and no third-party listing gives one either. As of Oct 7, 2026, the only way to get a figure is to ask Carestream Dental for a written quote for your practice's size. That is worth knowing before a sales call: without a published list price there is nothing to check a proposal against, so ask what the figure covers, what renews, and what it costs to get your records out.
- Vendor
- Carestream Dental
- Deployment
- On-premise server
- Platforms
- Windows
- Specialties
- General dentistry
- Practice sizes
- Website
- https://gosensei.com/practiceworks-support/
Every published price
Contract terms
- Term
- Carestream's master terms: support plans cannot be ended without cause in the first 12 months; ending early means paying the rest of that 12-month period. Vendor-published at gosensei.com · checked Sep 26, 2026
- Notice period
- 60 days' written notice before the end of the current term. Support fees can change after the first year with 30 days' written notice. Vendor-published at gosensei.com · checked Sep 26, 2026
- Auto-renewal
- Support plans renew automatically for 12-month periods after the first 12 months. Vendor-published at gosensei.com · checked Sep 26, 2026
Data export & conversion
- Data export
- For data Carestream hosts, its terms allow 60 days after termination to retrieve it and permit a transfer fee. Vendor-published at gosensei.com · checked Sep 26, 2026
Imaging
- Native imaging
- Unclear Vendor-published at gosensei.com · checked Sep 26, 2026
- Imaging integrations
- CS Imaging
What’s included
| Feature | PracticeWorks |
|---|---|
| Patient texting | Unclear Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Insurance eligibility checks | Paid add-on Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Claims submission | Paid add-on Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Online scheduling | Paid add-on Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Automated recall | Paid add-on Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Imaging bridge | Paid add-on Vendor-published at gosensei.com · checked Oct 7, 2026 |
| E-prescribing | Paid add-on Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Card on file | Paid add-on Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Reporting dashboards | Paid add-on Vendor-published at gosensei.com · checked Oct 7, 2026 |
Each line carries the page that claim came from and the date we checked it. "Included" means the base product or the cheapest paid tier. A capability with no line here is one we have not checked on PracticeWorks, which is a different statement from one we checked and could not establish.
Add-ons with a published integration
Each row is one add-on joined to PracticeWorks, grouped by the job the add-on does. The depth is the word the source uses, and the company named is the one that published the claim. A missing add-on means we hold no record either way, which is common: most add-on vendors publish a partner directory and most software vendors do not.
Online booking
| Add-on | Depth | Published by | What the record says | Source |
|---|---|---|---|---|
| NexHealth | API | NexHealth | NexHealth lists "PracticeWorks by Carestream Dental" among the systems it supports, under its "Is my system supported?" checker. Carestream's PracticeWorks support page does not name NexHealth, and PracticeWorks is no longer sold to new customers. NexHealth does not publish the connection method per system. | Vendor-published at nexhealth.com · checked Oct 7, 2026 |
Ratings
| Site | Score | Reviews | Source |
|---|---|---|---|
| Capterra | 3.0 / 5 | 1 | Third-party source at capterra.com · checked Sep 26, 2026 |
Strengths
- Existing users keep phone, chat and email support, and Carestream says there is no requirement to move. Vendor-published at gosensei.com · checked Sep 26, 2026
- Carestream sells seven add-on products to existing PracticeWorks customers: Payment Manager, Patient Manager, Rx Manager, Insights Manager, eClaims, eVerifications and Imaging. It publishes no prices for any of them. Vendor-published at gosensei.com · checked Oct 7, 2026
Complaints
- The single Capterra review says it lacks text and email reminders and direct electronic claims. Third-party source at capterra.com · checked Sep 26, 2026
Last reviewed .
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