Sensei Cloud
Browser-based practice management software from Carestream Dental, sold under the Sensei brand in three packages (Yellow Belt, Black Belt, Dojo) for general dentists, orthodontists, oral surgeons and groups. Prices are quote-only. Electronic claims, eligibility checks and patient forms start at Black Belt; 2-way texting and cloud imaging are in Dojo.
None
3.7 out of 5
7 of 7
How much does Sensei Cloud cost?
Carestream Dental publishes no price for Sensei Cloud, and no third-party listing gives one either. As of Oct 7, 2026, the only way to get a figure is to ask Carestream Dental for a written quote for your practice's size. That is worth knowing before a sales call: without a published list price there is nothing to check a proposal against, so ask what the figure covers, what renews, and what it costs to get your records out.
- Vendor
- Carestream Dental
- Deployment
- Cloud
- Platforms
- Web browser, Windows, Mac
- Specialties
- General dentistry, Orthodontics, Oral surgery, DSO / group practice
- Practice sizes
- Solo practice, Small group, Multi-location, DSO
- Website
- https://gosensei.com
Every published price
| Line item | Price | Notes | Source |
|---|---|---|---|
| Yellow Belt package | Quote only | Quote only. Cheapest package. First provider, unlimited users, unlimited cloud storage, multiple locations, support, updates, Payment Manager, iTero and QuickBooks integration. | Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Black Belt package | Quote only | Quote only. Everything in Yellow Belt plus electronic claims (300 per month per provider), electronic prescriptions, electronic verifications, electronic patient forms and one-way text appointment reminders. | Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Dojo package | Quote only | Quote only. Everything in Black Belt plus Patient Manager Essentials (two-way texting, recall and missed-appointment reminders, email campaigns, Google reviews, first location included) and Cloud Imaging. | Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Additional providers | Quote only | Quote only. Every package includes the first provider; further providers are a listed add-on. | Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Practice management data conversion | Quote only | Quote only. Imaging data conversion is priced separately. Conversion fees are set on the order form. | Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Insights Manager | Quote only | Quote only. Reporting and analytics, listed as an add-on to any package rather than inside one. | Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Advanced Forms | Quote only | Quote only. Custom digital intake forms, listed as an add-on to any package. Black Belt already carries electronic patient forms. | Vendor-published at gosensei.com · checked Oct 7, 2026 |
Contract terms
- Term
- Carestream's master terms: support plans cannot be ended without cause in the first 12 months; ending early means paying the rest of that 12-month period. Order forms override the master terms. Vendor-published at gosensei.com · checked Sep 26, 2026
- Notice period
- 60 days' written notice before the end of the current term. Support fees can change after the first year with 30 days' written notice. Vendor-published at gosensei.com · checked Sep 26, 2026
- Auto-renewal
- Support plans renew automatically for 12-month periods after the first 12 months. Vendor-published at gosensei.com · checked Sep 26, 2026
Data export & conversion
- Data export
- After termination the practice has 60 days to download data Carestream holds. Carestream may charge a fee to transfer the data and may delete it after that window. Vendor-published at gosensei.com · checked Sep 26, 2026
- Conversion fees
- Conversion fees are set on the order form and are not published. The terms list conversions from Carestream databases and from competing systems. Vendor-published at gosensei.com · checked Sep 26, 2026
Imaging
- Native imaging
- Native Vendor-published at gosensei.com · checked Sep 26, 2026
- Imaging integrations
- iTero, 3Shape TRIOS
What’s included
| Feature | Sensei Cloud |
|---|---|
| Patient texting | Higher tier only Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Insurance eligibility checks | Higher tier only Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Claims submission | Higher tier only Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Online forms | Higher tier only Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Online scheduling | Unclear Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Automated recall | Higher tier only Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Perio charting | Included Vendor-published at gosensei.com · checked Oct 7, 2026 |
| E-prescribing | Higher tier only Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Card on file | Included Vendor-published at gosensei.com · checked Oct 7, 2026 |
| Reporting dashboards | Paid add-on Vendor-published at gosensei.com · checked Oct 7, 2026 |
Each line carries the page that claim came from and the date we checked it. "Included" means the base product or the cheapest paid tier. A capability with no line here is one we have not checked on Sensei Cloud, which is a different statement from one we checked and could not establish.
Add-ons with a published integration
Each row is one add-on joined to Sensei Cloud, grouped by the job the add-on does. The depth is the word the source uses, and the company named is the one that published the claim. A missing add-on means we hold no record either way, which is common: most add-on vendors publish a partner directory and most software vendors do not.
Online booking
| Add-on | Depth | Published by | What the record says | Source |
|---|---|---|---|---|
| NexHealth | API | NexHealth | NexHealth lists "Sensei" among the systems it supports, under its "Is my system supported?" checker. Sensei is Carestream's brand for this product. NexHealth does not publish the connection method per system. | Vendor-published at nexhealth.com · checked Oct 7, 2026 |
Ratings
| Site | Score | Reviews | Source |
|---|---|---|---|
| Capterra | 3.7 / 5 | 31 | Third-party source at capterra.com · checked Sep 26, 2026 |
Strengths
- Runs in Chrome or Edge on Windows and in Chrome on macOS, with no office server. Vendor-published at gosensei.com · checked Sep 26, 2026
- Every package includes unlimited users, multiple locations and unlimited cloud storage. Vendor-published at gosensei.com · checked Sep 26, 2026
Complaints
- Reviewers cite slow support, incomplete reporting, bulk EFT payments that must be posted one by one, and no way to merge duplicate charts. Third-party source at capterra.com · checked Sep 26, 2026
Last reviewed .
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